Privacy Policy

Last updated: 30.12.2025

Erbes Cosmetics ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our products and services.

1. Who We Are

Erbes Cosmetics is a European-based cosmetic and perfumery company inspired by the harmony between nature and science. We create high-quality cosmetic and fragrance products using carefully selected botanical ingredients and advanced cosmetic research.

For the purposes of the General Data Protection Regulation (GDPR), Erbes Cosmetics acts as the Data Controller.

2. Data required to supply you with cosmetics.

The information you provide to us is used only to process your order.

In order for us to process and deliver your order, provide convenient payment and quality service, we may receive the following information from you:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Information required to process your order and payment
• Messages you send us via feedback forms or email

We use this data solely to fulfill your orders, contact you regarding delivery or clarification of details, and to improve the quality of our service.

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill orders
• To communicate with you regarding purchases or inquiries
• To improve our products, services, and website
• To comply with legal and regulatory obligations
• To send marketing communications (only with your consent)
• To prevent fraud and ensure website security

4. Legal Basis for Processing (GDPR)

We process personal data based on one or more of the following legal grounds:

• Your consent
• The performance of a contract
• Compliance with legal obligations
• Our legitimate business interests

5. Cookies

Our website uses cookies to enhance user experience and analyze website performance. Cookies are small files stored on your device.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

6. Sharing of Your Data

We do not sell or rent your personal data. We may share your information only with:

• Payment service providers
• Shipping and logistics partners
• IT and website hosting providers
• Legal or regulatory authorities when required by law

All third parties are required to protect your data and use it only for the specified purpose.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Erbes Cosmetics
Phone: 351-911-573-633
Address: ERBES COSTMETICS Rua da Carreira, 23 Casal dos Maios, Milagres 2415-015, Leiria, Portugal